FAQ

1. What is Stefitea?

Stefitea is a herbal tea brand. Our mission is to take care, preserve and strengthen your health for a greater well-being every day, through the smart hydration power of Phytotherapy, based on the active ingredients of plants.

Our herbal teas help you maintain the body hydration rate you need, while they provide you the therapeutic benefits of the medicinal plants, always respecting your physiological needs and your routines.


2. What is Phytotherapy?

Phytotherapy is the science that studies medicinal plants with therapeutic purposes to prevent, attenuate or treat a pathological state. It’s one of the Alternative Medicine Practices which is professionally regulated in Portugal as well as nationally and internationally renowned. Phytotherapy offers natural treatments, with all the benefits of the active ingredients of plants associated with traditional medicines, which aim at the well-being and balance of the organism. 

3. I take medication regularly, can I buy any product?

No. If you take medication regularly, you should buy the Unique product, so we can develop an exclusive herbal tea suited to your specific clinical situation, to prevent pharmacokinetic and pharmacodynamic interferences.

4. I don’t know what the best herbal tea for me is, how should I proceed?

Boost Energy, Boost Training, Purifying Body and Calm night/spirit are herbal teas with distinct and specific therapeutic purposes, suitable for anyone who doesn’t have a diagnosis of disease. If you have any doubts, contact us at info@stefitea.com and we will be happy to help.

If you take medication regularly, you should buy the Unique product, so we can develop an exclusive herbal tea suited to your specific clinical situation, to prevent pharmacokinetic and pharmacodynamic interferences.

5. Why is the Unique product more expensive?

Unique is our exclusive product, developed for those who take medication regularly, and includes:

  • • individual consultation with a Phytotherapist
  • • unique herbal tea, developed to meet your needs, according to your usual medication
  • • close follow-up and advice

6. I’m pregnant, what’s the best herbal tea for me?

Each pregnancy is unique, so if you are pregnant, you should choose the Unique product, so we can develop a herbal tea suitable for your condition, as well as assure you a customised follow-up and the necessary adjustments to the composite tea throughout your pregnancy.

7. Can children have herbal teas?

Yes, children can have herbal teas, as long as it’s under consultation/guidance. 

Through our Unique product, we develop an appropriate herbal tea for each child, considering their age, physiological characteristics, clinical situation and routines, always with close monitoring and advice.


8. Can I exchange or return an order?

Yes, you can exchange or return an order. Check all the information about Exchange and Return here.

9. What’s the shipping time and cost?

The shipping time and cost depend on the delivery address. Check all shipping information here

10. What are the available payment methods?

We have the following payment methods: Visa, Mastercard, Paypal, Multibanco or Mbway (only for Portugal).