The navigation on our website and the registration as a User/Customer on the Online Store imply the understanding and acceptance of this Privacy and Data Protection Policy.

STEFITEA has data protection mechanisms that ensure the privacy of the personal data of its customers and visitors, ensuring the verification of the legitimacy of use of the personal data processed, as well as guaranteeing compliance with the holders’ rights.

Estefânia & Johnny Lda, owner of the trademark STEFITEA, headquartered at Ofir Residence, Rua São João de Deus, lote AB n.º 310, 4740-380 Fão, under the tax code and business representation number 516946641, is the entity responsible for processing your personal data according to all legal matters and the General Regulation on Data Protection – EU Regulation No. 2016/679 of the European Parliament and Council, April 27, 2016.

In this Privacy Policy you will find all the information regarding the treatment of your personal data, as well as information regarding your rights and all security measures when you browse our website.

If you have any questions about the use we make of your personal data, please contact us at info@stefitea.com.

WHAT DATA AND INFORMATION DO WE COLLECT?

Personal data: for processing orders and to comply with the laws and regulations applicable to our services.

Customer History:  to provide you with customised information about our products and services, promotional or advertising campaigns, commercial offers and other purposes strictly inherent to STEFITEA.

Cookies: for an optimised navigation experience. Cookies help us to recognise the preferences of each user, providing a better interaction. The information collected in the cookies also allows us to improve our website by providing data on the number and regularity of the visits, the website adaptation to each user’s preferences, the speed of surveys, etc. You can manage the permissions related to cookies in your browser settings at any time.

WHAT ARE THE RIGHTS OF THE DATA HOLDERS?

Right to information and access to personal data: at any time, the customer may request information about the personal data stored, whether is regarding its category, origin and recipients, as well as regarding the duration of the retention period and the underlying purposes, and also regarding the identification of the data controller, the data protection officer and the respective contacts.

Right to Rectification and Deletion of Personal Data: if you wish to exercise your right to data rectification, you must send the respective request by email sent to info@stefitea.com, identifying the data to be modified. The same procedure must be followed if the customer intends to exercise his right to the deletion of personal data.

Right of Opposition and to withdraw Prior Consent: in order to reinforce the principle of transparency in the treatment of personal data and communications with the customer, the permissions granted for data processing can be modified at any time.

HOW DO WE PROTECT THE DATA?

STEFITEA adopts security measures to protect all data collected, namely through data encryption and authentication tools, as well as through frequent reviews of our data collection, storage and processing practices in order to protect unauthorised access to our systems.

STEFITEA will update its Privacy Policy whenever necessary to reflect the feedback from data holders, the service changes, as well as to meet all legal requirements.

If such changes imply a significant modification of this Privacy Policy, each data holder will be duly notified, and their consent will be requested whenever necessary.